Alluster FAQ - Deliveries and pickups
This is completely up to you. We ask that what you store is legal, non-perishable, and non-hazardous. This includes explosive or flammable materials of any kind.
If you pack fragile items, please make sure that they are packed appropriately because it will be at your own risk. We will take great, loving care of your precious items, but will not be responsible by the breakage of fragile items.
We ask that you limit the weight of your boxes or luggage to 45 pounds, or we will have to split them up into more units. Pro tip: If it is too heavy for you to lift, it is likely too heavy for us.
Yes, you can; but due to their delicate nature, we do not cover any damages to them while in our care. It is your responsibility to have these items packed appropriately if you choose to store them with us.
If you have any questions or concerns, please do not hesitate to contact us.
Our boxes are 2.2 cubic feet and approximately 27" long x 17" wide x 12" high.
There is a weight limit of 40 pounds per box. Overweight items will have an additional charge.
Yes. Our boxes are pretty awesome, but feel free to use your own.
We recommend that you organize ahead of time to make this an easier process. We provide up to 2 helpers for 1 hour free of charge. Additional time is billed at $60.00 per person, per hour, with a minimum of one hour. Please note that not all orders will require two helpers.